Article provided by: Answer UnitedNot all legal answering services can offer you the same level of satisfaction that Answer United can. Their live agents have been professionally trained to specifically meet the needs of clients and potential customers who are calling in to your legal office. If you’re looking to win and retain more business, Answer United can show you how.
Whether you’re currently working with an answering service that is not meeting your needs or are trying to manage your calls by using voicemail, you should know there’s a better way to communicate with your clients. If you’re currently allowing your calls to go to voicemail, you’ll quickly find that most of your callers will not stick around to see if you will call them back- they’ll simply call your competition.
Every call that comes in represents a unique opportunity for you to do business with the caller. When they reach voicemail, you can be sure of one thing- they will promptly hang up and call another firm, one that has learned the hard way that they can’t afford not to provide the highest level of caller satisfaction.
Make sure you’re not the firm that is losing business to the one with a live agent. Answer United can help you better connect with your callers, with affordable services designed to meet your budget- whether you are a start-up firm or are firmly established in your community. Phone tag was once an integral part of connecting with a client; in today’s fast-paced world, it’s no longer an acceptable practice. Your savvy callers are not interested in hearing why you were unable to answer their call.
For half a century, Answer United has been meeting the demands of some of the most prestigious law firms in the nation. They trust Answer United because their legal answering services offer so much more than just call answering. Trained agents at Answer United understand the specialized needs of the legal profession and are able to become that seamless extension of your in-office staff at a cost that is probably more affordable than you imagined.
Agents also understand the value of relaying messages that are clear, detailed and accurate. When they transfer a call, you can count on them going to the right person every time. Call scripts are among the highest quality in the industry, through working directly with you to craft a dialogue that reflects your brand, your policies and your needs.
If you’re settling for legal answering services that leave a lot to be desired, find out what Answer United can do for you. Never miss a critical call again, no matter how busy you are. Agents are trained in every aspect from meeting your clients’ requests and scheduling appointments to managing emergencies and handling sensitive calls.
Contact a specialist from Answer United by calling 800-937-5900 and discover how a live agent can help you better manage your calls. With legal answering services, you’ll be free to focus on what you do best.